On this video, I clarify the "awaiting recovery" position in Buyist Professional. This status occurs when an buy has not been efficiently despatched to fulfillment and requires action to proper The difficulty. I go over how this differs from other buy statuses and what comes about when you will find a problem pushing orders to techniques like ShipStation or Shopify. Importantly, critical notification I explain that prospects usually are not notified of those difficulties - they see the thanks page and acquire an buy confirmation as normal. Nonetheless, the order stays stuck in Buyist Professional. I make clear that this is not a motive to reject the purchase, but as an alternative, you are going to get a essential notification using a immediate hyperlink to deal with the trouble in The shopper screen.